Privacy Policy of Bond-Ship
At Bond-Ship, accessible at https://bond-ship.com, we are steadfastly committed to protecting your privacy and safeguarding the personal data you entrust to us. This Privacy Policy outlines how we collect, process, and protect your information in accordance with the highest international standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We process your data responsibly, transparently, and for legitimate purposes only.
1. Our Commitment to Your Privacy
Protecting your personal information is at the core of our operations at Bond-Ship. We implement robust measures to ensure the confidentiality, integrity, and availability of data and strive to maintain your trust by being transparent about our data practices.
2. Scope of Policy and Data Controller
This Privacy Policy applies to personal data collected through the bond-ship.com website and any related services we offer. For the purposes of applicable data protection laws, Bond-Ship is the “data controller” responsible for determining the purposes and means by which your data is processed. If you have questions about this policy, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process the following categories of personal data:
a) Usage Data
Information about how you interact with bond-ship.com, including browser type, IP address, pages viewed, time spent on pages, links clicked, and session identifiers.
b) Account Data
Personal details provided when creating an account, such as your full name, address, email address, and telephone number.
c) Profile Data
Information voluntarily provided to customize your user experience, including preferences, purchase history, and behavioral data tied to site usage.
d) Communication Data
Details from your interactions with our customer support or administrative staff, including email conversations, support requests, and submission forms.
e) Technical Data
Device-specific information such as your operating system, device model, system configurations, and screen resolution.
f) Transaction Data
Details related to purchases, including payment information (processed via third-party secure gateways), billing and shipping addresses, and order history.
g) Preference Data
Data concerning your communication preferences, marketing consents, interests in particular products or services, and opt-in/opt-out activities.
4. Legal Bases for Processing Personal Data
We process your personal data under various lawful bases as permitted under GDPR and CCPA, including:
– Your Consent – when you permit us to send marketing communications or store non-essential cookies.
– Performance of a Contract – when we process your order or manage your user account.
– Legal Obligation – where we are legally required to retain certain data for compliance with applicable laws.
– Legitimate Interests – where we use your data reasonably and fairly to improve services, prevent fraud, or secure our systems, without overriding your rights and interests.
5. Your Rights Under GDPR and CCPA
Under data protection laws, you have a range of rights, including:
– Right to Access – You can request a copy of your personal data held by us.
– Right to Rectification – You may correct or update inaccurate or incomplete information.
– Right to Erasure – You may request deletion of your personal data under certain circumstances.
– Right to Restrict Processing – You can request that we limit the processing of your data.
– Right to Data Portability – You may request to receive your data in a machine-readable format.
– Right to Object – You can object to data processing that relies on our legitimate interests or is used for direct marketing.
– Right to Non-Discrimination (CCPA) – You will not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at [email protected]. We may request additional information to verify your identity.
6. Security Measures
At Bond-Ship, we implement strict technical and organizational measures to protect your personal data. This includes encryption of stored and transmitted data, access controls, regular security audits and monitoring, staff training in data protection best practices, and secure data backups.
7. International Data Transfers
Some of your data may be transferred and processed outside of your local jurisdiction, including countries that may not have data protection laws equivalent to those in your region. In such cases, we apply appropriate safeguards, such as European Commission Standard Contractual Clauses (SCCs) or other legally enforceable measures to ensure that your data receives adequate protection.
8. Data Retention
We retain personal data only as long as is necessary for the purposes it was collected or as required by applicable law. Our general retention periods include:
– Usage and Technical Data: up to 26 months
– Account and Profile Data: active duration of account + 3 years
– Communication Data: up to 3 years
– Transaction Data: up to 7 years for financial and tax compliance
– Marketing Preference Data: until consent is withdrawn or up to 2 years of inactivity
Once the retention period expires, your data is either securely deleted or anonymized.
9. Cookie Policy
Bond-Ship uses cookies and similar technologies to enhance your browsing experience on bond-ship.com. The cookie categories used include:
– Essential Cookies – required for site functionality and security.
– Functional Cookies – enable website personalization and preference settings.
– Analytical Cookies – collect aggregated data on website usage to improve performance.
– Performance Cookies – track page loads, browsing behavior, and experience optimization.
We do not use cookies to collect personal information without your consent.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA requirements, we provide users with clear and granular control over cookies. Upon first visit to bond-ship.com, you will be presented with a cookie consent banner allowing you to:
– Accept All Cookies
– Reject Non-Essential Cookies
– Customize Cookie Preferences
You may also update your preferences at any time using the “Cookie Settings” link available in the website footer or by modifying settings in your browser. We honor Do Not Track (DNT) signals as recognized by compliant browsers.
11. Children’s Privacy
Bond-Ship does not knowingly collect or process any personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such data from our records. Parents or legal guardians who believe their child may have provided us data are encouraged to contact us at [email protected].
12. Updates to This Policy
We may modify this Privacy Policy periodically to reflect changes in laws, technologies, or business practices. Any updates will be posted on this page, and where appropriate, notified to you through your account dashboard or via email. We encourage all users to review this policy regularly.
13. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our data handling practices, please contact us at:
Email: [email protected]
We take your privacy seriously and remain committed to upholding your rights under applicable privacy regulations.
Compliance Statement
Bond-Ship endeavors to maintain full compliance with relevant data privacy regulations, including the GDPR and CCPA. We encourage you to reach out to [email protected] with any concerns regarding your privacy rights or our data protection practices.